Weekly Snapshot
Total Value
Service Revenue
Productivity
Rebook Rate
Key Metrics
New Clients (NSR)
New EFT
Recurring EFT
Mem Cancellations
Retail
Avg Service Ticket
Online Booking %
Unique Guests
Discounts
Provider Request %
Revenue Breakdown
Revenue by Category
Revenue Mix
Services
EFT
Packages
Retail
3-Week Trend
Total Value & Service Revenue
All three weeks — combined
New Clients · Rebook % · Productivity
All three weeks — combined
Operations
Productivity vs Rebook Rate
Service Mix (booked this week)
Booking Source
Liability Balances & Utilisation Rates
Membership Liability
Opening Balance
Accrued / Sold
Redemptions
Cancellations
Utilisation Rates
Redemption Rate
Redeemed ÷ Available
Penetration Rate
Redeemed ÷ Opening Bal
Lanham redemption rate
Bethesda redemption rate
Net liability change
Package Liability
Opening Balance
Sold This Week
Redemptions
Expired
Utilisation Rates
Redemption Rate
Redeemed ÷ Available
Expiry Rate
Expired ÷ Available
Lanham redemption rate
Bethesda redemption rate
Lanham expiry rate
Net liability change
Membership Balance Movement
Package Balance Movement
Redemption & Expiry Rates — 3-Week Trend (Combined)
Tracks how actively clients are using prepaid value
Membership Activity
| Guest | Location | Plan | Type | Sale Date | Value |
|---|
Full Weekly Report
| Metric | Lanham | Bethesda | Combined | Source |
|---|
Monthly Snapshot
Total Value
—
Service Revenue
—
Avg Productivity
—
Avg Rebook Rate
—
Monthly KPIs
New Clients (NSR)
—
New EFT
—
Recurring EFT
—
Mem Cancellations
$0
Retail Sales
—
Package Sales
—
Total Discounts
—
Unique Guests
—
Total Invoices
—
Avg Service Ticket
—
Weekly Breakdown
Total Value by Week
New Clients by Week
Revenue Mix
Monthly Revenue by Category
Revenue Mix
ServicesEFTPackagesRetail
Liability Summary
Membership Liability — Monthly Movement
Opening Balance (Apr 6)—
Total Accrued / Sold—
Total Redemptions—
Total Cancellations—
Monthly Utilisation
Monthly Redeem Rate
—
Redeemed ÷ Available
Net Liability Δ
—
Closing vs Opening
Package Liability — Monthly Movement
Opening Balance (Apr 6)—
Total Sold—
Total Redemptions—
Total Expired—
Monthly Utilisation
Monthly Redeem Rate
—
Redeemed ÷ Available
Expiry Rate
—
Expired ÷ Available
Full Monthly Report
| Metric | Lanham | Bethesda | Combined |
|---|